We exist to make travel the best it can be at every step of the way for our employees, customers and partners:
Delivering exceptional customer service and expert guidance by continually developing and retaining our skilled workforce;
Ensuring smooth and enjoyable holidays for our customers with dedicated staff on hand to provide assistance at every stage;
Utilising our 3 diverse brands by creating tailor-made holidays based on our customers’ budgets and interests;
Helping our customers achieve their travel dreams by offering flexible ways to pay for their holiday;
Making travel accessible and inclusive for everyone to the best of our ability;
Creating treasured memories for families by designing bespoke school holiday packages.
Our Vision
Our vision is to be the leading long haul and luxury travel provider in Europe:
Promoting partnerships with brands and products that align with our values;
Offering customers a wealth of inspiration by expanding our holiday experiences;
Employing our resources to give something back to our local community;
Encouraging people to make sustainable choices in their travels;
Providing Natural Disaster Cover for customers in times of climate change.
What Sets Us Apart
Long Haul Holidays
Tech Innovation
Personalised Service
Our focus on long-haul holidays during times of short-term crisis in travel has been a key factor in our unprecedented growth. Yet our longstanding commitment to the latest technology and a personal touch is what sets us apart. What’s more, our confidence in our identity enables us to make fast decisions in the uncertain world of travel.